When is Aura InfinityPool open?
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We welcome guests daily from 10 AM to 11 PM. Daytime access is
from 10 AM to 6 PM, while evening hours begin at 4 PM. To
avoid crowds, we suggest arriving early on busy days.
Where can I find Aura InfinityPool?
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Our rooftop pool is situated in Al Habtoor City on Sheikh
Zayed Road, Dubai, perched 200 meters above street level.
Easily reachable by taxi, metro (nearest: Business Bay), or
private vehicle.
Is parking provided?
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Yes, valet parking is offered at the main entrance.
Alternatively, you can use the building's self-parking garage.
Both options incur standard fees.
How is the climate at the pool?
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Our infinity pool maintains a cozy 28-30°C temperature
year-round. The rooftop is open-air with breathtaking views,
and we operate in most weather except extreme storms.
Are kids allowed?
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Children may visit between 10 AM and 6 PM only, always
accompanied by adults. We offer a family-friendly zone during
the day. Evening sessions require guests to be 21+.
Is advance booking necessary?
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Walk-ins are welcome when space permits, but we recommend
booking ahead, especially on weekends and holidays, to secure
your spot and preferred seating.
How can I reserve a spot?
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Please use our contact page to inquire
about reservations. Our team will assist you promptly with
availability and options.
Are cabanas available to book?
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Absolutely! VIP cabanas for groups of 4 to 6 come with
exclusive amenities and dedicated service. Due to high demand,
early reservations are advisable.
What do the packages include?
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Packages vary but always include pool access, towels, and
changing rooms. Premium options add food and beverage credits,
reserved seating, welcome drinks, and more. See
pricing details for specifics.
Are there current promotions?
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Yes, we offer seasonal discounts, group rates, and first-time
visitor specials. Contact us to discover ongoing offers during
your planned visit.
What amenities do you provide?
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Enjoy a 360° infinity pool, luxurious loungers and cabanas,
gourmet dining spaces, full bars, private changing rooms with
showers, lockers, photo spots, entertainment areas, and VIP
lounges.
Is food and drink service available?
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Yes, we serve a variety of international dishes, signature
cocktails, premium liquors, and non-alcoholic beverages.
Poolside service is available all day.
Are towels provided?
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Complimentary towels are provided for all guests, along with
sunscreen stations throughout the area.
Do you have changing facilities?
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Yes, we offer fully equipped changing rooms with showers and
amenities. VIP cabana guests have access to private changing
areas.
Is WiFi provided?
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Complimentary high-speed WiFi is available throughout the
venue for your convenience.
What is the dress code?
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We ask guests to dress smart casual. Swimwear should be
covered when outside the pool area, with suitable resort
attire. Evening visits may require a more refined dress code.
Athletic wear and flip-flops are not allowed outside pool
zones.
What is your cancellation policy?
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Cancelations made at least 48 hours prior to the booking are
fully refundable. Cancellations less than 48 hours before may
incur fees. Please contact us directly for exceptions.
Can I bring my own food or drinks?
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Outside food and drinks are not allowed. We offer an extensive
menu catering to all dietary needs, including vegetarian,
vegan, and allergen-free options.
Is smoking permitted?
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Smoking is restricted to designated areas only. The pool deck
and dining areas are strictly non-smoking zones.
Are pets allowed on-site?
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Pets are not allowed inside Aura InfinityPool for safety and
hygiene reasons. Service animals are welcome with valid
certification.
What safety protocols are implemented?
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Your safety is paramount. We maintain certified lifeguards on
duty, 24-hour security, first aid stations, and comprehensive
emergency plans. All staff undergo regular safety training.